How to fix error: An Installation Already Exists At As Per Our Records WordPress and install WordPress

Assuming you are on the Softaculous Wordpress installation page, where there's an error.

  1. Go to Overview - My Apps
    and delete the site mentioned there (Warning: action cant be undone) be sure thats the site you want deleted.
  2.  Go to your cPanel - File Manager and check if site files are deleted in your web folder (public_html) if not delete them, except the subdomain folder
  3.  Now go back to to your Softaculous Wordpress installation page and install.

if you still encounter this dreadfull error: Installation Already Exists At As Per Our Records
(This is for a worst case scenario)

  1. Go back to cPanel - File Manager
    look for a folder named .softaculous
  2. Look for installations.php open for editing
  3.  if there's a lot of gebriesh mentioning your deleted or moved website, delete it and save
  4.  Now go back to to your Softaculous Wordpress installation page and install.
  • Wordpress, Softaculous, fixes
  • 2 Users Found This Useful
Was this answer helpful?

Powered by WHMCompleteSolution